ITS Student Worker Job Descriptions
Help Desk/Media Assistant
- Student will take all helpdesk calls and record them.
- Student will occasionally perform helpdesk assistance.
- Student will answer the main ITS phone line.
- Student will assist anyone who enters the ITS department.
- Student will transfer and record all calls.
- Student will assist with a variety of other tasks such as document preparations.
- Student will assist in the scheduling, delivery, and functioning of media equipment in classrooms.
- Student will assist with media needs during special events.
Some students will be assigned to regularly check and fix multimedia podiums.